Your website. Refreshed.

Your website that customers will trust, use and book you through.

Fixed price to build it, from £450. Then £35 a month and we keep it hosted, up to date and showing up on Google. No jargon, no contract, no logging in to anything.

Covering Norfolk and Suffolk.

Try it

Three buttons available on every site. Your customers tap them, direct to you.

Every site we build has the same three buttons on every screen, and on a phone they sit at the bottom the whole time. This page has them too, wired to our phone and our diary. Try one now, and you will see exactly what your customers get.

Call
Their phone rings you. No copying a number, no typing. You get a phone call.
WhatsApp
Opens with your business in the chat and the first line written for them. You get a message, with their number attached.
Book
They pick a slot in your diary and get a confirmation. A quoting visit, a table, a treatment. You get a booking in your calendar.

On a phone, the three at the bottom of this screen are the same three. The example sites below have them too, and those come to us as well: tap "Book a quote" on the plumber and you land in our diary.

The build

One price to build it

Half up front, half when it is live. The price on the quote is the price on the invoice.

Starter

£450

One long page. Trades and mobile services that need to be found and rung.

  • Everything on one page
  • Call, WhatsApp and book buttons (try them above)
  • Contact form, map, hours
  • Google Business Profile set up
Start with Starter

Plus

£1,200

Up to eight pages, plus a menu, gallery, price list or booking.

  • Everything in Standard
  • Menu, gallery or price list
  • Booking wired to the app you already use
  • Room to grow
Start with Plus

Add-ons: extra page £125, logo tidy-up £120. Extra mailboxes £3 a month each.

Then every month

A small monthly fee, and you never log in to anything

Month by month, 30 days notice, or pay for a year and take 20% off. Stop paying and you get the site as a zip and the domain is yours. That is the deal.

What you getHost£35 a monthCare£75 a monthGrow£100 a month
Hosting, SSL, domain renewal
Daily uptime check, backups
Email at your own name, landing in the inbox you already use
A proper mailbox you send from–13
Changes each month (prices, hours, photos)30 min1 hour1 hour
Posts on your Google profile–1 a month2 a month
Quarterly check on where you show up on Google–
A news page a month, from a voice note––
Review-request template––

Or spread it

Pay monthly instead, with nothing up front

One payment a month that covers the build and the looking after, together. Twelve months to start, then month by month with 30 days notice. Over two years it comes to the same as paying for the build up front.

Starter, monthly

£55a month

The one-page site, nothing to pay up front.

  • Everything in the Starter build
  • Hosting, SSL and your domain renewed
  • Email at your own name
  • 30 minutes of changes a month
Pay monthly for Starter

Nothing to pay before it is live. The domain is yours and you get the site as a zip if you leave, exactly as on the other route. Want to switch to paying for the build outright later? Ask us and we will work out what is left of it.

How it goes

Chat, preview, live, looked after

  1. A chat

    Initial twenty minutes, in your shop or on the phone. We run through what your business offers, where, the style and main information. We take notes; you carry on with your day.

  2. A preview

    Within a week you get a link to your site, on a temporary address. You read it in your own time and tell us what you like and dislike, we make the changes.

  3. Live

    Your domain, your Google profile pointing at it, submitted to Google and Bing. You pay the second half of the build fee and the monthly starts the month after.

  4. Looked after

    New prices? New hours? Message us and it is done within two working days. Once a quarter you get a one-line email on how you are showing up on Google.

Examples

Four example sites, three live ones

The first four are sample websites, one for each look the kit does: plain, editorial, warm, bold. Same buttons, same care, different feel. The last three are real and out there now. Click through; they work on your phone.

Cobholm Plumbing & Heating home page

Trade · Plain look · Standard, £950

Cobholm Plumbing & Heating

Six services, each with its own page, so "boiler repair Great Yarmouth" lands on the boiler page. Sticky call button on phones. Landlord certificates as a service in its own right.

The Prom Kitchen home page

Food · Editorial look · Plus, £1,200

The Prom Kitchen

A full-width photo with the hours right on it, because that is what people check. A menu that reads like a menu, a gallery, and the reviews people leave on Google brought onto the site.

Bradwell Barbers home page

Personal services · Warm look · Plus, £1,200

Bradwell Barbers

A price list, a gallery of cuts, and a booking button that goes to whatever booking app they already use. Walk-in hours on a sticker at the top of every page.

Hopton Roofing home page

Trade · Bold look · Standard, £950

Hopton Roofing

For a trade that wants to look big. The brand colour is the whole top of the page, four hard numbers under it, and the services as a priced list rather than cards.

Boyne Business Intelligence home page

Consultancy · Live site

Boyne Business Intelligence

A Power BI consultancy in Gorleston. Services with the price on the page, a portfolio, a blog and a book-a-call button. Everything a buyer needs to decide without ringing first.

East of England Summit home page

Event · Live site

East of England Summit

A two-day Microsoft community conference in Norwich. Dates, speakers, sessions, sponsors and a gallery from the last one. Built to sell tickets and sponsorship.

Norfolk Power Platform User Group home page

Community · Live site

Norfolk Power Platform User Group

A free monthly meetup in Norwich. The next event, its talks and the register button are the first thing you see; speakers, sponsors and past events behind it. Built to get people through the door.

Who

Built for you. Built properly. Built for the customers.

The Web Refresh builds websites for independent businesses in Norfolk and Suffolk: shops, trades, cafes, salons, anyone whose customers are within a few miles and searching. Our job is to take your passion, build your vision, make it simple, then keep it working, and keep your customers coming.

We are local to the area, so we can scope your business, we already know the footfall of the area, we already know the type of customers you will be encountering to ensure we can give you the best look for your website. The Web Refresh is passionate about the community we live in so we are here for support.

The start up is simple, we have a chat and brainstorm, a version of your site gets built or rebuilt and sent to you as a link. You are able to read it on your phone, in your shop, in your time. A preview can be yours in a week, and if you like it, it's yours. We can adapt to your needs and wants, but we can also advise on what we can do to boost your website.

The sites are fast, they work on a phone, and they do the one job a small business site has to do: when someone in your area searches for what you do, you come up, and they can contact you in one tap. We keep working on it until you are showing up where your customers are looking.

Questions

Things people ask before they say yes

Do I get an email address with my name on it?

Yes, and it is in the monthly. From day one, anything sent to [email protected] lands in whatever inbox you already use, so you carry on reading your email exactly where you read it now. On Care and Grow you get a proper mailbox too, so replies go out as [email protected] instead of the Hotmail address you set up in 2009. Extra mailboxes for staff are £3 a month each.

Can I pay monthly instead of a lump sum up front?

Yes. £55 a month for the one-page site, £115 a month for the five-page one, and there is nothing to pay before it is live. That one payment covers the build and the looking after together. The first twelve months are a minimum term, then it is month by month like everything else. Over two years it comes to the same as paying for the build up front, so pick whichever suits your cash flow.

Who owns the website?

You do. The domain is registered in your name. If you stop paying the monthly, we hand you a zip of the whole site and you can take it anywhere.

Why is there a monthly fee?

Because a website is not a thing you buy once. Hosting costs money, domains expire, prices change, Google changes. The monthly is what keeps it working without you having to think about it. £35 is the price of not logging into anything, ever.

Can I edit it myself?

No, and that is on purpose. You message us what has changed and it is done within two working days. It is quicker than learning a website builder and it never breaks.

Do I need to write anything?

No. We have an initial twenty-minute chat, we write it up in your words, you tell us what you like and dislike, we make the changes. You supply the facts and the opinions; we can do the typing. Or you can write it up yourself for us to implement.

What about photos?

Yours, ideally: your place, your work, your van, you. Phone photos in good daylight are fine, and we can advise you which ones to take. If there is a gap we can use properly licensed stock and we will tell you when we have.

Will I be on the first page of Google?

We will not promise a ranking; nobody honest can. What we will do is make sure Google can read the site properly, your Business Profile is right, and the words on the site match what people actually search for. For a local business that is most of the battle.

What do you not do?

Online shops with baskets. Big company sites with a marketing department. WordPress rescues. If that is you, we will point you to someone good.

Contact

Ask for a free preview

Ring, or send a message and we will get back to you. Usually the same day.

Phone
07356 244900
WhatsApp
Message on WhatsApp
Book
Book a chat
Email
[email protected]
Hours
Bookings available Mon to Fri 9.30am to 2pm
Message any time; we aim to reply same day.

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